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Is internal communication a discipline of its own, or is it a subset
of public relations? Get a group of communicators together and this
discussion gets out of hand quickly.
Point #1:
Among practitioners, the term "public relations" has become synonymous
with "external communication." Proof? Check the job postings on either
the PRSA or IABC Web sites. Jobs with the title of "public relations"
invariably identify media relations or other external communication as
the job responsibility. Actually, job titles tend to be much more
specific, showing that other disciplines besides media
relations and internal communication are vying for separateness, such as
marketing communication, Web writer and brand communication.
Point #2:
The professors turning out practitioners teach that internal
communication is a subset of public relations, because that's what the
textbooks say. Did you take a college-level course focused exclusively
on internal communication? Truth is, the principles of PR apply to
internal communication. But, so do principles of management and
leadership.
Point #3: Plenty
of communicators shy away from the term "public relations." Over the
years, it has acquired too much negative baggage surrounding
unscrupulous promotion. Yet, "internal communication" still has its own
detrimental connotation, referring to something a junior staffer
handles. "Corporate communications" is a term to overcome both, but if
you did a person-on-the-street survey, how many do you think could
define "corporate communications"?
Vote your opinion
by clicking on your choice then clicking "vote," and then see how
others have voted. Then, comment on the topic and read what others have
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